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Terms and Conditions of Use

1. Credit/Debit Card Online Payments

We accept the following cards for online payments: Visa, Visa Electron, MasterCard and Maestro. Minimum purchase value is $5, with an upper limit of $1999.

All of the goods and services available in our online store can be purchased by using a credit or debit card. All card payments are handled by our partner TELETRANSINFO SRL (office address: Socoleni 17/1 st, Chisinau, Moldova) via secure https://secure.e-centru.com connection. For security purposes, we do not store credit/debit card numbers.


II. Conditions and procedures for delivery

We deliver the orders by courier services throughout the territory of Russia, CIS countries, Europe and America.

Incoming orders are processed in the order. Please don't expect an instant response of the operator, be sure your order will be processed and the operator will contact you.

Delivery time depends on the availability of goods in stock. If at the time of ordering all of the selected products are in stock, and delivery usually takes 1-3 weeks, depending on the remoteness of your location. If you order a product is not in stock, we will contact you and we shall discuss the planned delivery date. We try to deliver orders to customers as soon as possible.

Orders are sent with the full advance payment.

Shipping cost depends on your region and the selected method of delivery.

In our online store has a system of bonuses, i.e. discount to the buyer is determined based on the cumulative marketing program.


III. Procedure and conditions for return

1. The return of good quality is possible within fourteen (14) days after receiving the package.

A return is possible, if:

  • the goods were not in use;
  • save the presentation of the goods (labels, instructions, original packaging producer) and consumer properties;
  • attach the completed return form that is attached to the parcel.

Goods supplied shall be accepted for return only complete. When returning the items of good quality postage and transfer commission payment is not reimbursed.

Returns the value of the goods is carried out after:

  • receipt of the goods at the point of receiving refunds;
  • confirmation of the company's experts BIOMEDIS poor quality goods.

2. The return of the goods of inadequate quality is carried out within six (6) months from the date you receive the parcel.

Returns the value of the goods is carried out after:

  • arrival of goods at the point of reception of the return;
  • confirmation of the company's experts BIOMEDIS poor quality goodsа.

Returns the value of the reverse transfer is carried out after giving the Company the relevant documents (copy of the receipt of payment shipping).

Return of goods can be made at any post office.

3. To return will only be accepted goods purchased by the Company BIOMEDIS, and only from a person who has acquired this product. Responsible for the goods until it is received by the Company is the purchaser.

4. Refund

The cost of the returned goods and the cost of return shipping customer. Method of refund should be marked in the appropriate box on the form return. The cost of the returned goods and delivery charges can be credited to your personal account and taken into account when the next payment orders.

Funds credited to a personal account, recognized the partial advance payment for future orders. Orders for which prepayment has formed a matter of priority.

The originals of all documents related to the return of funds should be maintained until the money.


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